Phone, Text for Private Practice Home › Practice Management › Phone, Text for Private Practice StateOfMyHead Participant Status: Advanced Practice Provider Posts: 143 Joined: 01/01/2019 What HIPAA approved system do you like and how much does it cost for after hours calls/text? Anyone using a regular cell phone with documentation that patients understand the privacy limitations? June 17, 2019 at 1:21 pm MST #222685 Reply Bmac Participant Status: Physician Posts: 312 Joined: 10/21/2017 I don’t think you want patients to be able to directly call or text you. That would be horrible. At a minimum some sort of answering service. June 17, 2019 at 1:25 pm MST #222686 Reply Liked by StateOfMyHead ACN Moderator Status: Physician Posts: 635 Joined: 01/08/2016 We use telemed. App based and can call patients back through the app. Think it’s cheaper then our prior answering service If you're ever having a bad day, just remember in 1976 Ronald Wayne sold his 10% stake in Apple for $2,300. June 17, 2019 at 2:33 pm MST #222694 Reply Liked by StateOfMyHead Reply To: Phone, Text for Private Practice Reply Content: Notify me of follow-up replies via email Submit In case of a glitch or error, please save your text elsewhere, clear browser cache, close browser, open browser and refresh the page.