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Gmail Users – Your Fellow WCIers Need Your Help

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  • The White Coat Investor The White Coat Investor 
    Keymaster
    Status: Physician
    Posts: 3717
    Joined: 05/13/2011

    Beginning on October 1st, Gmail began sending emails from The White Coat Investor to your spam folder rather than your inbox. Or worse, it marked them as a “phishing” attempt. Nothing changed here at The White Coat Investor (and we’re certainly not phishing), but I’ve been getting bombarded with emails from those of you who follow the blog by email letting me know about it. That’s okay, I like hearing from you when there is a problem. But there’s a bigger issue- my email open rate has dropped by 70%. That means only 30% of you who want to be getting WCI blog updates are actually getting them. Since 3/4 of you are using Gmail that’s a problem, because it is severely compromising the primary mission of The White Coat Investor – to help those who wear the white coat to get a fair shake on Wall Street.

    Unfortunately, the fix is not simple. I cannot just call up Gmail and request my emails be whitelisted. We’re already following good email practices such as being authenticated, requiring you to agree to receive emails from us, and providing an unsubscribe link at the bottom of every email. This fix actually has to occur at your end. I’m hoping that, like herd immunity with a good vaccine, if enough of you fix it at your end, that Gmail will quit sending my emails to spam for all of you. Here’s what I need you to do:

    # 1 Add my email address to your contact list, or at least your safe sender list

    Here’s how you add an email address to your contact list:

    1. Open Gmail
    2. Click on the squares at the upper right to open menu

    1. Click on contacts

    1. Add email address to list

    If you’re using an email program like Thunderbird, Outlook, or Apple Mail, the process will be slightly different, but should be pretty straightforward. If you luckily found this post in your email, it may be easiest to just click on the link at the top of it. I’ll keep that link at the top of emails going out, at least for a while.

    # 2 Make a special effort for the next few weeks

    Please, please, please, make a special effort for the next few weeks to do four things.

    1. Actually open my emails (even if you don’t have time to read them)
    2. Do not mark any of my emails spam or phishing
    3. Check your spam folder for my emails
    4. If you find one or more of my emails in the spam folder, mark it (them) as NOT SPAM (see below)

    1. If you get a message that my email contains suspicious links, please mark it as NOT PHISHING.

    If you get this message, click “Learn More”, then select “NOT PHISHING”

    Again, we’re not sending out suspicious phishing links. The emails we’re sending are the same as you’ve always gotten.

    Thank you very much for your assistance.  Not only will it help you, but hopefully it will help thousands of other white coat investors. And of course, if you ever feel like you’re getting too many emails from me, there are other options besides just unsubscribing. Just go into your preferences and you can reduce the number of emails you get from me.

    Site/Forum Owner, Emergency Physician, Blogger, and author of The White Coat Investor: A Doctor's Guide to Personal Finance and Investing
    Helping Those Who Wear The White Coat Get A "Fair Shake" on Wall Street since 2011

    #156804 Reply
    Liked by Dreamgiver
    Hank Hank 
    Moderator
    Status: Attorney
    Posts: 992
    Joined: 03/27/2017

    Man, it’s been a pain having to pull these out of the spam folder manually.

    Looks like I’ll have to add your address to my contacts list.

    #156814 Reply
    The White Coat Investor The White Coat Investor 
    Keymaster
    Status: Physician
    Posts: 3717
    Joined: 05/13/2011

    Man, it’s been a pain having to pull these out of the spam folder manually.

    Looks like I’ll have to add your address to my contacts list.

    Click to expand…

    Trust me, I’m desperately searching for other solutions.

    Site/Forum Owner, Emergency Physician, Blogger, and author of The White Coat Investor: A Doctor's Guide to Personal Finance and Investing
    Helping Those Who Wear The White Coat Get A "Fair Shake" on Wall Street since 2011

    #156818 Reply
    Drop it into MD Drop it into MD 
    Participant
    Status: Physician
    Posts: 238
    Joined: 09/20/2018

    I noticed this a earlier this week and thought it might have coincided with the recent Gmail update.  I added you as a contact but still went to spam. I had to create a special filter to make sure I get the emails.

    Click on the email.

    Hit the little 3 dots to bring down the menu

    Click filter messages like these

    make sure WCI address is in the top line

    Click create filter

    Check the box do not send to spam

    Since I did this I have been getting the emails in my inbox again.

    #156829 Reply
    Liked by SLC OB
    Drop it into MD Drop it into MD 
    Participant
    Status: Physician
    Posts: 238
    Joined: 09/20/2018

    Long shot but any chance it had anything to do with the scholarship because of buzzword screening?

    Winner, Grand prize, Cash, $XXX, Contest

    I am not going to pretend I understand any of this stuff but I thought I would throw it out there.

    #156831 Reply
    Liked by jfoxcpacfp
    PhysicianOnFIRE PhysicianOnFIRE 
    Moderator
    Status: Physician
    Posts: 1441
    Joined: 01/08/2016

    While you’re at it, if you subscribe to my e-mails, please do the same with my email address. [email protected]

    If you don’t subscribe to my e-mails, you can remedy that here or subscribe to my weekly digest here.  😀

    Cheers!
    -PoF

    40-something anesthesiologist and personal finance blogger @ https://physicianonfire.com [Part of the WCI Network] Find me on Twitter: @physicianonfire

    FIRE. Financial Independence. Retire Early.

    #156836 Reply
    Liked by adventure
     Peds 
    Participant
    Status: Physician
    Posts: 2110
    Joined: 01/08/2016

    hrm, never had this issue. i wonder what gmail is flagging to call it spam…

    #156850 Reply
    The White Coat Investor The White Coat Investor 
    Keymaster
    Status: Physician
    Posts: 3717
    Joined: 05/13/2011

    Long shot but any chance it had anything to do with the scholarship because of buzzword screening?

    Winner, Grand prize, Cash, $XXX, Contest

    I am not going to pretend I understand any of this stuff but I thought I would throw it out there.

    Click to expand…

    No. Started before the scholarship emails.

    Site/Forum Owner, Emergency Physician, Blogger, and author of The White Coat Investor: A Doctor's Guide to Personal Finance and Investing
    Helping Those Who Wear The White Coat Get A "Fair Shake" on Wall Street since 2011

    #156859 Reply
     SLC OB 
    Participant
    Status: Physician
    Posts: 128
    Joined: 06/23/2018
    Click on the email. Hit the little 3 dots to bring down the menu Click filter messages like these make sure WCI address is in the top line Click create filter Check the box do not send to spam Since I did this I have been getting the emails in my inbox again.

    Click to expand…

    I did this… hope it works! Thanks!

    I also sent a “feedback” to gmail telling them you are not Spam… hope that helps!

    #156958 Reply
    The White Coat Investor The White Coat Investor 
    Keymaster
    Status: Physician
    Posts: 3717
    Joined: 05/13/2011
    Click on the email. Hit the little 3 dots to bring down the menu Click filter messages like these make sure WCI address is in the top line Click create filter Check the box do not send to spam Since I did this I have been getting the emails in my inbox again. 

    Click to expand…

    I did this… hope it works! Thanks!

    I also sent a “feedback” to gmail telling them you are not Spam… hope that helps!

    Click to expand…

    Thanks to all who are doing this.

    Site/Forum Owner, Emergency Physician, Blogger, and author of The White Coat Investor: A Doctor's Guide to Personal Finance and Investing
    Helping Those Who Wear The White Coat Get A "Fair Shake" on Wall Street since 2011

    #157158 Reply
     jacoavlu 
    Moderator
    Status: Physician
    Posts: 1202
    Joined: 03/01/2018

    FWIW I went through my spam last night from my phone and marked the WCI emails Not Spam. Didn’t do anything else. WCI email this AM came to my Inbox.

    The Finance Buff's solo 401k contribution spreadsheet: https://goo.gl/6cZKVA

    #157465 Reply
     SLC OB 
    Participant
    Status: Physician
    Posts: 128
    Joined: 06/23/2018
    Thanks to all who are doing this.

    Click to expand…

    No Problem… and got your email this morning!

     

    #157692 Reply
     squirrel 
    Participant
    Status: Physician
    Posts: 70
    Joined: 01/26/2016

    Done.  Was wondering why I stopped receiving emails.  Figured you were off climbing somewhere!

    #160007 Reply
     Doc Spouse 
    Moderator
    Status: Small Business Owner, Spouse
    Posts: 102
    Joined: 10/20/2017

    Another possible cause – this sometimes happens if you (or whatever service sends your email notifications) are hosted on a shared server.  If another website/service on that server has been flagged as sending spam, then you get wrapped up into it as well when Google, Yahoo, Microsoft flag that server/IP as a spam source.

    A few of my websites got hit like this, and I ended up having to lease a dedicated server to stop it from happening.  Hardly the cheapest option, but at least now people can get their password resets and mail notifications.  Trying to contact Google and Microsoft was an utter waste of time and effort.

    Just something else to explore.

    #170115 Reply

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